Terms of service
These Terms of Service ("Terms") govern your access to and use of the websites, content, products, digital downloads, courses, community areas and other services offered by DiDio Media ("DiDio Media", "we", "us"), including didiomedia.org and any subdomain (together, the "Services").
By purchasing, creating an account, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Who may use the Services
We do not set a minimum age for the training material itself. The content is kept family-friendly and much of it is built to be used by church media teams that include students and youth volunteers.
Two limits apply:
- If you are under 18, or under the age of majority where you live, you may use the Services only with the knowledge and consent of a parent, guardian, or the leader of the organization whose access you are using. That adult accepts these Terms on your behalf, is responsible for your use of the Services, and is responsible for any amounts owed.
- Accounts and community features are not available to anyone under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, contact us and we will delete it.
If you are buying on behalf of a church, ministry, business or other organization, you confirm that you are authorized to bind that organization to these Terms, and "you" includes that organization.
2. Accounts
Access to purchased material requires an account. Our accounts are passwordless: signing in sends a one-time code to your email address. You are responsible for keeping access to that email address secure, and for all activity that occurs under your account.
Accounts are personal to one individual or one organization. Sharing account access, login codes, or purchased material outside your household or organization is a breach of these Terms and of the licence in section 4.
3. What we sell, and what "lifetime access" means
The DiDio Media Academy is a one-time purchase that grants access to the Academy's training material, downloadable resources, templates, prompts, recorded sessions and member areas as they exist at the time of purchase and as they are added over time.
"Lifetime access" means: access for as long as DiDio Media continues to operate the Academy, with no recurring fee, no renewal and no expiry date set by us. It does not mean, and has never meant, a guarantee that the Academy will operate forever. Businesses close, platforms change, and no one can honestly promise perpetual operation.
If we ever discontinue the Academy, we will give members at least 90 days' notice by email and will make the then-current downloadable resources available for download during that period, so that what you have paid for does not simply disappear.
We may add, change, reorganize or retire individual pieces of content, including videos, resources and community features, as the material is updated. Some material is released over time rather than all at once. We do not guarantee that any specific piece of content will remain available indefinitely, or that any particular number of videos or resources will be produced.
4. Licence to use the material
Subject to these Terms and to payment in full, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Academy material for your own use and for the internal use of the single church, ministry or organization that purchased it.
You may:
- download, print and use the worksheets, checklists, templates and prompts in your own work and within your own organization;
- adapt the templates and prompts for your own content.
You may not:
- resell, sublicense, rent, share or redistribute the material, in whole or in part;
- post the material, or substantial excerpts of it, publicly or in any shared drive, group or forum accessible outside your organization;
- use the material to build, train or fine-tune a machine-learning model, or to create a competing course, training program or membership;
- remove or obscure any attribution or copyright notice.
All content, including video, text, PDFs, designs, and the book Occupy the Algorithm, remains the property of DiDio Media or its licensors. Nothing in these Terms transfers ownership.
Third-party trademarks and platform names referenced in the material (including YouTube, which is a trademark of Google LLC) belong to their owners. We are not affiliated with, endorsed by, or sponsored by any of them.
5. Community areas, other people, and user content
Where the Services include community, comment or submission features, you keep ownership of what you post, and you grant us a non-exclusive, worldwide, royalty-free licence to host, display and distribute it as part of operating the Services.
You are responsible for what you post. We keep these spaces family-friendly. Do not post anything unlawful, harassing, hateful, sexually explicit, deceptive, infringing, or that discloses someone else's personal information. We may remove content and suspend accounts under section 12.
Dealing with other people you meet through the Services — read this one.
Other members, guests and visitors are not our employees, agents or representatives. We do not vet, screen, background-check, endorse or supervise them. Any communication, relationship, meeting or transaction you enter into with another person you encountered through the Services is entirely at your own risk, and takes place outside these Services and outside our responsibility. This is true whether it happens in a community area, in a direct message, on another platform, by email, by phone, or in person.
Someone telling you they are with us does not mean they are with us. People do impersonate brands, ministries and their staff. Treat any claim of affiliation as unverified until you have confirmed it directly with us at contact@didiomedia.org.
To make that easy to check: we will never ask you for your password or login code, your bank or card details, or for payment by gift card, wire transfer, cryptocurrency, or any payment method outside our own checkout. Anyone who does is not us, regardless of the name, photo, logo or handle they are using.
We are not responsible for the conduct of any third party, whether or not they claim to represent us, and nothing anyone says or does outside our official channels is authorized by us or reflects our views.
6. Copyright complaints
We respect copyright and we expect the same. If you believe material on the Services infringes your copyright, send a notice to our designated agent with: your contact details, identification of the work, identification of the material and where it is, a statement that you believe in good faith the use is not authorized, a statement that the notice is accurate and that you are authorized to act for the owner, and your signature.
DiDio Media
contact@didiomedia.org
We remove infringing material and terminate the accounts of repeat infringers. If your material was removed and you believe that was a mistake, you may send a counter-notice to the same address.
7. Payment
Prices are shown at checkout in US dollars, inclusive of any taxes we are required to collect, and are charged at the time of purchase. Payment is processed by Shopify and its payment providers; we do not store your full card details.
Where an instalment option is offered at checkout by a third-party provider, that arrangement is between you and that provider and is governed by their terms, not ours.
Discount codes are subject to their own stated expiry and conditions and may be withdrawn at any time before use.
8. Refunds
The Academy is covered by a 60-day, action-based money-back guarantee, set out in full in our Refund Policy, which forms part of these Terms.
In short: the guarantee is tied to doing the work, not to watching. If within 60 days of purchase you have gone through the first track, genuinely applied it, and it has not helped, email contact@didiomedia.org with a brief note on what you tried and we will refund you in full.
On refund, your licence under section 4 ends and your access to the member area is removed. You must stop using and delete any downloaded material.
9. Disclaimers
The Services and all material are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.
We do not guarantee results. The Academy teaches methods for growing a church or ministry media presence. Outcomes depend on your content, your consistency, your audience, your platform and factors entirely outside our control, including changes to third-party algorithms and policies. Any figures, case studies or examples describe what specific people achieved and are not a promise, projection or guarantee that you will achieve the same or any result.
Nothing in the Services is legal, financial, tax, or professional advice. Material covering copyright, licensing, CCLI or platform policy is general education, is not a substitute for advice from a qualified professional, and does not create any protection from a copyright claim or a platform enforcement action.
10. Limitation of liability
To the fullest extent permitted by law, DiDio Media and its officers, employees and contractors will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any loss of profits, revenue, data, goodwill, subscribers, views, or business opportunity, arising out of or relating to the Services, whether based in contract, tort, warranty or otherwise, even if advised of the possibility of such damages.
Our total aggregate liability arising out of or relating to the Services will not exceed the amount you actually paid us in the twelve months before the event giving rise to the claim.
Some jurisdictions do not allow the exclusion of certain warranties or the limitation of certain damages, so some of the above may not apply to you. Nothing in these Terms limits liability that cannot lawfully be limited.
11. Disputes, arbitration, and class-action waiver
Please read this section carefully. It affects how you and we resolve disputes, and it limits your right to bring a court case or take part in a class action.
11.1 Talk to us first. Before starting any formal proceeding, you agree to email us at contact@didiomedia.org describing the problem and what you want, and to give us 60 days to resolve it. Most problems are faster to fix directly than through any formal process. We will do the same before starting anything against you.
11.2 Binding arbitration. If we cannot resolve it, you and we agree that any dispute, claim or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than in court. The arbitrator decides the dispute and the award may be entered as a judgment in any court with jurisdiction. The arbitration will be held in North Carolina, or by telephone or video, or by written submissions, at your choice.
11.3 Two things this does not cover. Either of us may still (a) bring an individual claim in small claims court if it qualifies, and (b) ask any court for an injunction to stop infringement or misuse of intellectual property.
11.4 No class actions. You and we agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class proceeding. If this paragraph is found unenforceable as to a particular claim or request for relief, then that claim or request is severed and must be brought in court, and the rest of this section 11 still applies to everything else.
11.5 You can opt out, and it costs you nothing. You may reject this arbitration agreement by emailing contact@didiomedia.org with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms, including your name and the email address on your account. Opting out affects nothing else — not your access, not your price, not your guarantee. If you opt out, section 11.6 governs instead.
11.6 If arbitration does not apply. Where this section 11 does not apply, or you have opted out, these Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws rules, and you and we agree that the state and federal courts located in North Carolina have exclusive jurisdiction, and consent to personal jurisdiction and venue there.
12. Suspension and termination
We may suspend or terminate your access to the Services at any time, for any reason or for no reason, with or without notice, at our sole discretion. We do not have to show that you breached these Terms in order to do so.
If we terminate your access because you breached these Terms — in particular the licence restrictions in section 4 or the conduct rules in section 5 — you are not entitled to any refund, and the guarantee in section 8 does not apply.
If we terminate your access for any other reason, meaning not because of anything you did, we will refund the amount you paid us for the Academy. That refund is your sole and exclusive remedy for such a termination.
On termination for any reason, your licence under section 4 ends immediately and you must stop using and delete any downloaded material.
You may stop using the Services at any time. Ending your own use does not entitle you to a refund except as set out in section 8.
13. Changes and contact
We may update these Terms. When we do, we will change the "Last updated" date above and, for material changes affecting existing members, notify members by email. Continued use after a change means you accept the updated Terms.
Questions about these Terms, or formal notice:
DiDio Media
contact@didiomedia.org
14. General
Severability. If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary and the rest of these Terms will remain in full force.
Entire agreement. These Terms, together with the Refund Policy and Privacy Policy, are the entire agreement between you and us about the Services, and replace any earlier understanding.
No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
Assignment. You may not assign or transfer these Terms or your account. We may assign them, for example in connection with a sale or reorganization of the business.
Survival. Sections 4, 9, 10, 11, 12 and 14 survive termination.
Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, including outages of third-party platforms and payment processors.